Collection and use of personal information

Collection and use of personal information for 1:1 Inquiries

Items of personal information to be collected

Collected items: name, phone number, e-mail

Purpose of collecting and using personal information

Customer inquiries, complaint handling, identification, factual confirmation (including additional confirmation) of inquiries and complaints, notification of processing results, etc.

Retention and use period of personal information

After the purpose of collecting and using personal information is achieved, the information is destroyed without delay after one year. However, if it is necessary to preserve it in accordance with the provisions of relevant laws and regulations, personal information may be kept for a certain period of time, and this shall be in accordance with the Ildong Pharmaceutical Privacy Policy.

Right to refuse consent to the collection and use of personal information

You have the right to refuse to consent to the collection and use of personal information by Ildong Pharmaceutical. However, if you refuse to consent, you may be restricted from using the service.